Data Analyst 3 - Credit Payments and Analytics Hybrid- Seattle, WA

Nordstrom • Seattle, WA

5h • Hybrid

About The Position

The Data Analyst 3 on the Credit and Payments Analytics team is responsible for delivering advanced data analysis and actionable insights to support Nordstrom's credit portfolio and growth initiatives. This role involves conducting deep-dive analysis, developing strategies, and producing detailed reporting to monitor portfolio performance, optimize credit risk strategies, and identify areas of opportunity. The Data Analyst 3 will work closely with cross-functional partners and external stakeholders to provide data-driven recommendations that drive profitable growth, improve the customer experience, and mitigate risk. Additionally, this role includes collaborating with other analysts and contributing to team development.

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Data Science, Business Administration, or a related field.
• 4+ years of analytical experience in portfolio management, risk management, or lending within the financial services industry, preferably in consumer credit card.
• 2+ years of experience in applying statistical techniques, including experimental design and hypothesis testing.
• Advanced proficiency in SQL, BigQuery, SAS, or Python for data extraction, manipulation, and analysis.
• Experience with data visualization tools like Looker Studio and leveraging large datasets to draw insights that drive business decisions.
• Strong skills in creating macros, automating repetitive tasks, and optimizing code for efficiency.

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Advanced Analytics & Decision Support: Deliver data-driven analytics and actionable insights to guide strategic decision-making within the Credit and Payments organization. Conduct advanced analysis to interpret credit card acquisition trends, portfolio performance, and card marketing campaign effectiveness. Develop and monitor forecasts, KPIs, and expectations for credit and payment strategies, ensuring alignment with business objectives.
• Data Reporting & Insights: Build and maintain dashboards, reports, and presentations to communicate key insights and trends to internal stakeholders. Summarize complex data into actionable recommendations and present findings clearly to cross-functional partners and senior leadership. Monitor emerging trends in account vintages, portfolio performance, and payment behaviors, sharing insights with relevant teams.
• Cross-Functional Collaboration: Partner with key internal stakeholders, including Marketing, Finance, Product, and IT, to support credit and payment initiatives. Work closely with external partners, such as TD Bank, to ensure alignment on strategies, reporting, and performance expectations.
• Team Collaboration & Leadership: Collaborate with other analysts, including mentoring and guiding junior analysts, to foster technical, professional, and team development. Act as a subject matter expert (SME) within the team, ensuring best practices in data analysis, reporting, and model development are followed.
• Ad Hoc Projects: Respond to ad hoc business requests with timely and accurate analysis, driving actionable insights to solve complex problems.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees