The Business Analyst (BA) is a position designed to be responsible for providing functional and technical analysis and design in support of projects that may require business process clarification, system enhancements, and software integrations. This position requires competency in all areas of business process/system analysis, and is expected to provide functions including facilitation, needs assessment, requirements definition, technical specifications, business process mapping, and change management support. A business analyst works as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies and information systems. The business analyst works closely with the functional team to understand business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Duties include: Supporting the University’s enterprise research administration using Huron Research Suite (HRS) software, including key domains such as Conflict of Interest, Employee Compensation Compliance, Institutional Review Board, Export Control, Safety, Grants, Agreements, Research Analytics, Institutional Animal Care and Use Committee, and Animal Operations. Leading and participating in mission-critical activities, including business process analysis, technical analysis, solution design, software modification, interface design, testing, and documentation. Collaborating with colleagues within the Department of Technology Solutions (DTS) to ensure dependencies between the enterprise applications, such as Oracle Fusion Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, are considered in all designs. Ensuring seamless integration with internal and external systems while providing configuration, support, and training for assigned HRS modules. Identifying opportunities for continuous process improvement and collaborating with stakeholders to develop improvements to processes and research administration functionality, while addressing system deficiencies and aligning with institutional goals. The University of Tennessee System is the state’s oldest higher education institution and preeminent public university. The UT System is comprised of campuses at Knoxville, Chattanooga, Pulaski and Martin; the Health Science Center at Memphis; and the statewide Institute of Agriculture and Institute for Public Service. With a presence in each of Tennessee’s 95 counties and through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations and residents statewide.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees