DART Analyst

Lithia & Driveway • Troy, NY

1d

About The Position

The DART Ops Program is designed to fast-track high-potential individuals into leadership roles within a dealership. Combining hands-on experience and structured learning, participants will rotate through key dealership areas gaining the skills needed to drive improvement and become well-rounded leaders. The rotations will provide hands-on experience in key dealership functions, including Variable, Service, and Back Office, allowing you to gain valuable insights and develop expertise across these essential areas of operations.

Requirements

• Bachelor’s Degree in Automotive Management, Finance, Economics, Business, Statistics, Accounting, Marketing, Information Technology, or related field
• 0-2 years of previous experience in a related role
• Microsoft Office – Proficient with products such as Excel, Outlook, Word, and PowerPoint
• Organization – creating and keeping easy to read files, allowing easy transition of projects and review backside data/calculations
• Complex problem solving – identifying problems and reviewing related information to develop and evaluate potential solutions
• Detail oriented – strong desire for accuracy is critical
• Critical thinking – Using logic and reasoning to identify conclusions or approaches to problems
• Communication – Excellent written and verbal communication
• Collaboration – Avoiding and resolving conflicts that may arise when working with new team members
• Active listening – Giving full attention to what other people are saying and taking time to understand the points being made
• Time management – ability to prioritize workload and manage time spent on projects

Responsibilities

• Assist with inventory management and ensure optimal stock levels.
• Support sales team with customer interactions and showroom organization.
• Monitor service performance, customer satisfaction, and repair efficiency.
• Support technicians with parts inventory and service completion.
• Support financial reporting and budgeting
• Ensure compliance with dealership policies and procedures.
• Providing exception customer service
• Assist in strategies to build long-term customer loyalty and retention.
• Work with teams across sales, service, and finance to improve operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level