Danaher Compliance Investigations Case Manager

Danaher•Austin, TX

1d•$110,000 - $150,000

About The Position

At first glance, you’ll see Danaher’s scale. Our 65,000+ associates work across the globe at more than 15 unique operating companies within three platforms—life sciences, diagnostics, and biotechnology. Look again and you’ll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You’ll find associates who are as certain about their impact as they are about where they’re headed next. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years. The Danaher Compliance Investigations Case Manager will be responsible for managing the company’s disclosure program (“Speak Up! Program”) with the utmost confidentiality and organization. This role requires a highly organized individual with the ability to effectively manage a high volume of cases. The position demands a high level of integrity and the capability to handle sensitive and highly confidential information.

Requirements

Bachelor's degree or equivalent work experience in a related field.
In-depth knowledge and experience in compliance investigations and case management.
Strong communication skills, both written and verbal, including a demonstrated ability to handle highly confidential information with discretion.
Excellent organizational skills and attention to detail.
Proficiency in managing and using case management systems for a high case volume and working effectively with external vendors, e.g., Navex.

Nice To Haves

Experience using Workday Learning Management System (LMS) or other LMS to automate trainings

Responsibilities

Manage the intake and progression of each Speak Up report by ensuring reports are appropriately categorized, assigned to the appropriate investigator, and, when required, escalated per the Danaher Legal Escalation Policy.
Speak Up! reports not requiring investigation may be triaged for by the Case Manager, who will track any countermeasures and identify trends in reporting of matters.
Develop and complete data analysis to identify case trends and compliance risk areas from Speak Up! reports and case outcomes.
Prepare Speak Up! Program reporting for management and the Audit Committee of the Board of Directors that includes case data and performance against Key Performance Indicators.
Assist the primary investigator in closing each investigation by managing all the case-related documents in the case management system, inputting countermeasures into the system, as applicable, and tracking the completion of these countermeasures.
Communicate effectively with a team of global colleagues and stakeholders to ensure information is shared and disseminated properly.
Draft, periodically review and update investigation protocols, investigation process work instructions, procedures, and templates.