Dairy Technical Specialist
About The Position
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures. Job Purpose and Impact The Dairy Technical Specialist will provide technical advice and support to dairy consultants and customers during and after product sales. In this role, you will be the lead contact for dairy consultants and customers and you will stay ahead of technology and business practices through workshops, research and professional meetings. Key Accountabilities Support sales with dairy ration formulation and ongoing trainings. Collaborate with consultants to provide onsite technical support for current customers and prospects. Provide customer solutions and technical support materials to specific customers. Perform complex research for product development to understand product properties and systems operations. Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications. Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers. Stay ahead of product insight and research to improve value of offerings. Keep application and value collection up to date in the systems. Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff. Other duties as assigned
Requirements
- Bachelor's degree in a related field (Dairy related field) or equivalent experience
- Minimum of four years of related work experience
- Extensive experience in dairy technical support and ration balancing formulation
- Possess a valid drivers licence
- Availability to travel up to 50% of the time
Nice To Haves
- Master's degree, Doctorate degree, doctor of veterinary medicine or related advanced degree
- Experience with Dairy Ration Formulation and Herd management software (PC Dart, Dairy Comp, Lely Horizon, Delpro, etc.)
- Experience with customer support
- Forage knowledge/experience
- Bilingual in Spanish/English
Responsibilities
- Support sales with dairy ration formulation and ongoing trainings.
- Collaborate with consultants to provide onsite technical support for current customers and prospects.
- Provide customer solutions and technical support materials to specific customers.
- Perform complex research for product development to understand product properties and systems operations.
- Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.
- Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
- Stay ahead of product insight and research to improve value of offerings.
- Keep application and value collection up to date in the systems.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
