About The Position

At Balducci’s , we’re a market for foodies, by foodies . With a rich heritage dating back to 1916, we’ve grown into a premier specialty gourmet food retailer serving the Mid-Atlantic United States. Our stores are known for offering the very best in gourmet finds, international delights, and chef-prepared foods —all curated to inspire and delight. We pride ourselves on delivering exceptional quality across every department, from locally-grown produce and prime cut meats to fresh seafood , imported cheeses , and artisanal products . Whether you're entertaining guests or preparing a weeknight dinner, Balducci’s is your trusted destination for culinary excellence. What You’ll Do As the Deli Supervisor, you’ll play a key role in ensuring the smooth operation of our Prepared Foods and Deli department. Your responsibilities will include: Opening Duties: Prepare the department for business each day—cleaning, restocking, checking for expired items, and merchandising displays. Team Leadership: Supervise and support front-of-house deli staff, assist with training, and foster a positive, customer-first culture. Customer Service: Engage with customers, answer questions, offer product recommendations, and ensure a high-quality shopping experience. Product Management: Assist with ordering, receiving, and inventory; ensure products are properly priced, labeled, and displayed. Food Prep & Safety: Use deli equipment (slicers, ovens, fryers), maintain sanitation standards, and follow food safety protocols. Inventory & Technology: Participate in monthly inventory counts and use basic tech tools for ordering, scheduling, and communication.

Requirements

  • Minimum 3 years in a deli or prepared foods department, with at least 1 year in a supervisory role.
  • Strong product knowledge, basic knife skills, and familiarity with deli equipment.
  • Proven ability to lead a team and maintain high standards of service and cleanliness.
  • Comfortable with email, basic ordering systems, and scheduling tools (training provided).
  • Sanitation & Food Safety certification preferred (we’ll help you get certified if needed).

Responsibilities

  • Prepare the department for business each day—cleaning, restocking, checking for expired items, and merchandising displays.
  • Supervise and support front-of-house deli staff, assist with training, and foster a positive, customer-first culture.
  • Engage with customers, answer questions, offer product recommendations, and ensure a high-quality shopping experience.
  • Assist with ordering, receiving, and inventory; ensure products are properly priced, labeled, and displayed.
  • Use deli equipment (slicers, ovens, fryers), maintain sanitation standards, and follow food safety protocols.
  • Participate in monthly inventory counts and use basic tech tools for ordering, scheduling, and communication.

Benefits

  • 12 days of PTO annually
  • 40 hours of sick time
  • 6 recognized holidays
  • 401(k) match up to 7%
  • Pet insurance
  • Employee Assistance Program (EPA) benefits
  • 30% employee discount
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