Dairy Supervisor

Albertsons • Lake Charles, LA

9d

About The Position

Description Duties and Responsibilities Customer Service Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service. Assist customers by making product suggestions. Engage in suggestive selling through phone calls, intercom announcements, and one‑on‑one interaction. Answer and respond to incoming calls appropriately; resolve customer complaints and report to the Store Director when needed. Department Operations & Merchandising Rotate and remove outdated or spoiled product. Ensure the work area and department remain clean and organized. Implement effective promotional and seasonal displays. Ensure merchandise is correctly priced, properly displayed, and that shelves are clean and well maintained. Assist in other areas of the Grocery Department as needed. Follow and maintain all department standards and requirements. Policy, Standards & Compliance Maintain working knowledge of company policies and guidelines as outlined in the Employee Handbook. Ensure proper code‑dating practices are applied to all products. Assist with physical inventory (typically every 6 months). Ensure compliance with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements. Comply with workplace safety rules and ensure a safe work environment. Ensure sanitation and cleanliness of work areas, coolers, equipment, and display areas. Implement emergency procedures in the event of equipment or software malfunction. Ensure compliance with company grooming standards and dress code. Inventory, Product Quality & Shrink Control Control inventory to ensure adequate product quantity, quality, and freshness. Maintain inventory levels following division directives. Stock and rotate product regularly. Supervise reclamation processing and maintain organized, in‑stock conditions in the back room and all Dairy Department areas (if applicable). Control shrink and departmental costs. Implement correct product preparation techniques. Operate equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines. Receiving & Administrative Duties Perform receiving duties including: Breaking down loads Verifying invoices Inspecting product quality Reporting shortages Stocking and rotating items Follow proper temperature, storage, and packaging guidelines. Process administrative paperwork and maintain accurate department records. Complete and monitor daily logs, sales and labor records, and other required documentation. Temperature Control & Food Safety Ensure proper temperature levels are maintained for all products. Maintain adherence to food safety practices and regulatory requirements. Technology & Ordering Operate computer software and electronic ordering devices to order products. Maintain accuracy and efficiency when using electronic tools and systems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service.
• Assist customers by making product suggestions.
• Engage in suggestive selling through phone calls, intercom announcements, and one‑on‑one interaction.
• Answer and respond to incoming calls appropriately; resolve customer complaints and report to the Store Director when needed.
• Rotate and remove outdated or spoiled product.
• Ensure the work area and department remain clean and organized.
• Implement effective promotional and seasonal displays.
• Ensure merchandise is correctly priced, properly displayed, and that shelves are clean and well maintained.
• Assist in other areas of the Grocery Department as needed.
• Follow and maintain all department standards and requirements.
• Maintain working knowledge of company policies and guidelines as outlined in the Employee Handbook.
• Ensure proper code‑dating practices are applied to all products.
• Assist with physical inventory (typically every 6 months).
• Ensure compliance with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements.
• Comply with workplace safety rules and ensure a safe work environment.
• Ensure sanitation and cleanliness of work areas, coolers, equipment, and display areas.
• Implement emergency procedures in the event of equipment or software malfunction.
• Ensure compliance with company grooming standards and dress code.
• Control inventory to ensure adequate product quantity, quality, and freshness.
• Maintain inventory levels following division directives.
• Stock and rotate product regularly.
• Supervise reclamation processing and maintain organized, in‑stock conditions in the back room and all Dairy Department areas (if applicable).
• Control shrink and departmental costs.
• Implement correct product preparation techniques.
• Operate equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
• Perform receiving duties including: Breaking down loads Verifying invoices Inspecting product quality Reporting shortages Stocking and rotating items Follow proper temperature, storage, and packaging guidelines.
• Process administrative paperwork and maintain accurate department records.
• Complete and monitor daily logs, sales and labor records, and other required documentation.
• Ensure proper temperature levels are maintained for all products.
• Maintain adherence to food safety practices and regulatory requirements.
• Operate computer software and electronic ordering devices to order products.
• Maintain accuracy and efficiency when using electronic tools and systems.

What This Job Offers

• Education Level: No Education Listed