Dairy Manager

Albertsons Companies•Longview, TX

6d•Onsite

About The Position

Dairy Manager DUTIES AND RESPONSIBILITIES — Dairy Department Lead Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with strong emphasis on fast, friendly customer service. Assist customers by making product suggestions and offering helpful information. Engage in suggestive selling through telephone interactions, in‑store intercom announcements, and direct customer communication. Answer and respond to incoming calls professionally; resolve customer concerns appropriately and escalate to the Store Director when necessary. Product Handling, Stocking & Quality Control Rotate stock and remove outdated or spoiled product promptly to maintain freshness and quality. Ensure all merchandise is correctly priced, clean, properly displayed, and well organized. Maintain full compliance with temperature requirements during product storage, display, and receiving. Follow and enforce proper code‑dating procedures for all products in the department. Assist with physical inventory every 6 months. Control inventory levels to maintain adequate stock, freshness, and quality in accordance with division directives. Stock and rotate all Dairy Department items consistently to support availability and product integrity. Department Operations & Merchandising Maintain cleanliness, sanitation, and visual appeal of the Dairy Department, including coolers, work areas, equipment, and display spaces. Implement effective promotional and seasonal displays to drive sales and customer engagement. Build displays, maintain shelf conditions, and support merchandising goals. Assist in other areas of the Grocery Department when requested. Reclamation, Receiving & Recordkeeping Supervise reclamation processes and maintain orderly, stocked conditions in the back room and all Dairy Department areas. Perform receiving duties including: Breaking down loads Verifying quantities against invoices Inspecting product quality Reporting shortages Stocking and rotating products Follow proper storage, temperature, and packaging guidelines for all refrigerated and perishable items. Process administrative paperwork accurately and maintain complete department records. Complete, maintain, and monitor required reports such as daily logs, sales and labor documents, and inventory records. Safety, Compliance & Equipment Use Ensure compliance with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements. Comply with and enforce all workplace safety rules and sanitation guidelines. Ensure safety and cleanliness of coolers, equipment, display areas, and workspaces. Implement emergency procedures in the event of equipment or software malfunctions. Safely operate equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine. Operate computer systems and electronic ordering devices to place and manage product orders. Maintain compliance with company grooming and dress code standards. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with strong emphasis on fast, friendly customer service.
Assist customers by making product suggestions and offering helpful information.
Engage in suggestive selling through telephone interactions, in‑store intercom announcements, and direct customer communication.
Answer and respond to incoming calls professionally; resolve customer concerns appropriately and escalate to the Store Director when necessary.
Rotate stock and remove outdated or spoiled product promptly to maintain freshness and quality.
Ensure all merchandise is correctly priced, clean, properly displayed, and well organized.
Maintain full compliance with temperature requirements during product storage, display, and receiving.
Follow and enforce proper code‑dating procedures for all products in the department.
Assist with physical inventory every 6 months.
Control inventory levels to maintain adequate stock, freshness, and quality in accordance with division directives.
Stock and rotate all Dairy Department items consistently to support availability and product integrity.
Maintain cleanliness, sanitation, and visual appeal of the Dairy Department, including coolers, work areas, equipment, and display spaces.
Implement effective promotional and seasonal displays to drive sales and customer engagement.
Build displays, maintain shelf conditions, and support merchandising goals.
Assist in other areas of the Grocery Department when requested.
Supervise reclamation processes and maintain orderly, stocked conditions in the back room and all Dairy Department areas.
Perform receiving duties including: Breaking down loads, Verifying quantities against invoices, Inspecting product quality, Reporting shortages, Stocking and rotating products
Follow proper storage, temperature, and packaging guidelines for all refrigerated and perishable items.
Process administrative paperwork accurately and maintain complete department records.
Complete, maintain, and monitor required reports such as daily logs, sales and labor documents, and inventory records.
Ensure compliance with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements.
Comply with and enforce all workplace safety rules and sanitation guidelines.
Ensure safety and cleanliness of coolers, equipment, display areas, and workspaces.
Implement emergency procedures in the event of equipment or software malfunctions.
Safely operate equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine.
Operate computer systems and electronic ordering devices to place and manage product orders.
Maintain compliance with company grooming and dress code standards.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans