Dairy Manager

Albertsons•Baton Rouge, LA

16h•Onsite

About The Position

Duties and Responsibilities Maintains an atmosphere of enthusiastic customer awareness with a strong emphasis on fast and friendly Customer Service. Assists customers by making product suggestions. Engages in suggestive selling and other sales techniques through telephone calls, in‑store intercom announcements, and one‑on-one customer interaction. Answers incoming calls, resolves customer complaints appropriately, and escalates to the Store Director when needed. Rotates and removes outdated or spoiled products; ensures work areas and department remain clean and organized. Implements effective promotional and seasonal displays. Ensures all merchandise is correctly priced, properly displayed, and shelves are clean and maintained. Assists in other areas of the Grocery Department as requested. Follows and maintains department standards and operational requirements. Maintains working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensures all products in the department comply with proper code‑dating procedures. Assists with physical inventory conducted every 6 months. Controls inventory to ensure proper quantity, quality, and freshness; maintains division-directed inventory levels; stocks and rotates product regularly. Supervises reclamation processing and maintains orderly, in-stock conditions in the back room and Dairy Department areas. Controls shrink and overall department costs. Utilizes proper product preparation techniques; operates equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines. Performs receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product. Adheres to product temperature, storage, and packaging guidelines; processes administrative paperwork and maintains accurate records. Accurately completes and monitors daily log sheets, sales and labor reports, and other required documentation. Ensures proper temperature levels are maintained for all dairy products. Complies with retail labeling laws, state and federal regulations, company policies, and code‑dating requirements. Follows all workplace safety rules and regulations. Ensures safety, cleanliness, and sanitation of the work area, coolers, displays, and equipment—including code‑date compliance. Implements emergency procedures as needed during equipment or software malfunctions. Uses computer software and electronic ordering systems to order products. Complies with company grooming standards and dress code. Performs all job duties safely, accurately, and with honesty and integrity. Performs additional duties as required.

Requirements

Strong communication and interpersonal skills with the ability to maintain a professional demeanor with customers and coworkers.
Frequently lifts, reaches, and maneuvers items weighing up to 50 lbs ; frequent bending, stooping, and reaching required.
Able to push and pull fully loaded pallet jacks and hand trucks; repetitive arm movement required for product preparation and display.
Requires manual dexterity and strong eye‑hand coordination.
Ability to stand for extended periods.
Mental alertness required for safe and accurate task completion.
Knowledge of basic math, weights and measures, product varieties, perishability, product handling, sanitation, labeling, and department procedures.
Operates telephones, pallet jacks, hand trucks, knives, scissors, safety cutters, Sterilox machines, and cleaning equipment.
Uses computer software and electronic ordering devices.
May be required to work nights, weekends, and holidays; schedule varies.
Good attendance is essential.
Exposure to potential hazards associated with equipment and work aids.

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with a strong emphasis on fast and friendly Customer Service.
Assists customers by making product suggestions.
Engages in suggestive selling and other sales techniques through telephone calls, in‑store intercom announcements, and one‑on-one customer interaction.
Answers incoming calls, resolves customer complaints appropriately, and escalates to the Store Director when needed.
Rotates and removes outdated or spoiled products; ensures work areas and department remain clean and organized.
Implements effective promotional and seasonal displays.
Ensures all merchandise is correctly priced, properly displayed, and shelves are clean and maintained.
Assists in other areas of the Grocery Department as requested.
Follows and maintains department standards and operational requirements.
Maintains working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Ensures all products in the department comply with proper code‑dating procedures.
Assists with physical inventory conducted every 6 months.
Controls inventory to ensure proper quantity, quality, and freshness; maintains division-directed inventory levels; stocks and rotates product regularly.
Supervises reclamation processing and maintains orderly, in-stock conditions in the back room and Dairy Department areas.
Controls shrink and overall department costs.
Utilizes proper product preparation techniques; operates equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
Performs receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product.
Adheres to product temperature, storage, and packaging guidelines; processes administrative paperwork and maintains accurate records.
Accurately completes and monitors daily log sheets, sales and labor reports, and other required documentation.
Ensures proper temperature levels are maintained for all dairy products.
Complies with retail labeling laws, state and federal regulations, company policies, and code‑dating requirements.
Follows all workplace safety rules and regulations.
Ensures safety, cleanliness, and sanitation of the work area, coolers, displays, and equipment—including code‑date compliance.
Implements emergency procedures as needed during equipment or software malfunctions.
Uses computer software and electronic ordering systems to order products.
Complies with company grooming standards and dress code.
Performs all job duties safely, accurately, and with honesty and integrity.
Performs additional duties as required.