D365 CRM Techno-Functional Consultant

Infosys•Houston, IN

About The Position

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. The Infosys Microsoft unit is a key player in driving digital transformation through a robust partnership with Microsoft. We specialize in leveraging Microsoft Azure, Office 365, and Dynamics to deliver innovative cloud solutions that enhance business agility and operational efficiency. Our team of certified professionals and global presence ensure that we provide top-tier services, from cloud strategy and adoption to application development and data migration. Join us to be part of a team that is at the forefront of cloud innovation, enabling organizations to achieve more with cutting-edge Microsoft technologies.

Requirements

D365 CRM and power platform as a Solution or Technical Architect.
Hands-on experience and understanding of D365 Architecture, landscape and design.
Experience in Configuration, Customizations using Plugins, Java Scripts, Custom Workflows, Integration APIs, web API, WCF and Model driven apps, power automation, building portal, Canvas apps and Azure services.
Extensive knowledge and experience of CRM modules and Power Apps Portal
Code review and Enhancements
Technical and functional design reviews
Lead a team of developers
Experience working/developing JavaScript, Plugins
Strong understanding of application lifecycle management
Superb collaboration, interpersonal, and communication skills
Advanced analytical and problem-solving abilities
Solution Deployment
Bachelor’s degree or foreign equivalent required from an accredited institution.
Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Infosys is unable to provide immigration sponsorship for this role now or in the future.

Nice To Haves

Microsoft certifications with deep Dataverse expertise
Strong Azure integration experience (Logic Apps, Functions, Service Bus, API Management)
Proven enterprise‑scale D365 & Power Platform architecture design experience
Advanced Power Platform ALM & CI/CD using Azure DevOps or GitHub
Expertise in complex integrations with third‑party and line‑of‑business systems
Hands‑on experience with Power Pages, PCF controls, and advanced Canvas Apps
Experience handling data migration, performance tuning, and large Dataverse volumes
Strong technical leadership, mentoring, and stakeholder communication skills
Experience working in Agile delivery models, governance frameworks, and solution estimation
Excellent written and verbal communication skills.
Strong attention to detail and outstanding analytical and Problem-solving skills.

Responsibilities

Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
Coordinate sprint planning and meetings with technical teams and stakeholders while building and maintaining relationships with mid-level and senior client representatives
Evaluate project deliverables and drive initiatives to adopt new methodologies and tools that enhance project execution and outcomes
Identify and mitigate risks proactively while working with quality assurance teams to embed quality planning into project workflows and deliverables
Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency
Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective
Demonstration of strategic mindset for delivering impactful, client-aligned projects
Expertise in managing complex ERP projects, including scope definition, resource allocation, and progress monitoring
Problem-solving expertise and ability to steer project economics and delivery
Strong relationship with mid and senior level client stakeholders
Strong leadership abilities to foster team performance and growth
Commitment to cultivating a culture of learning and innovation