D/R Assistant Casino Shift Manager

Landry's, LLC.•Atlantic City, NJ

2d•$30 - $34

About The Position

The D/R Asst Casino Shift Mgr is responsible for supervising the Dealers in an assigned section of the casino floor. This role is also responsible for providing a pleasant gaming experience to guests while exhibiting a high level of professionalism. This position will also dual rate up to a assistant casino shift manager position as needed.

Requirements

Must have a strong knowledge of games and casino rules, procedures and regulation.
Minimum of 5 years of experience in a minimum of two (2) games (preferably Craps as one of the games) and knowledge of all games.
Strong Supervisory skills and must possess demonstrated leadership ability among peers.

Nice To Haves

Experience as a dual rated Shift Manager is preferred but not compulsory.

Responsibilities

Directly supervises the operation and conduct of their assigned area/tables in compliance with gaming regulations and department policies and procedures
Settles disputes which might arise at gaming tables, notifies Asst. Games Shift Manager or above when necessary
Accountable for the development and performance of dealers, including the issuance of annual performance evaluations
Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs
Ensures a high level of service is consistently provided
Ensures a professional, cohesive and positive work environment is provided
Oversees the operation and supervision of all table games
Ensures compliance with gaming regulations and department policies and procedures
Settles disputes which may arise at gaming table
Establishes performance expectations and holds staff and themselves accountable to ensure objectives are attained
Accountable for the development and performance of games personnel and including the issuance of annual performance evaluations
Responsible for rewarding supervisors and dealers with commendations and making recommendations for Employee Recognition programs.
Responsible for providing on the job training, including service enhancement techniques.
Responsible for assigning and/or reassigning the appropriate games personnel to the their assigned area/tables
Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices
Ensures compliance with DGE regulations, company policies & procedures and internal controls.
Demonstrates consistent and sound decision making ability, including complex and challenging situations involving guests and/or employees.
Ensures a high level of service is consistently provided by all gaming personnel
Ensures a cohesive and positive work environment is provided
Performs any other related duties as assigned