About The Position

The SOC Site Manager is a senior technical manager within the 24/7 Cyber Fusion Center (CFC) organization. This role oversees Security Operations Center (SOC) staff based in Zebulon, North Carolina, as well as offshore resources, ensuring operational excellence and adherence to cybersecurity standards. The SOC Site Manager defines requirements, manages access, and develops procedures for a wide range of cyber defense technologies—including SIEM, IDS, firewalls, network traffic analysis, cloud platforms, and SOAR solutions. The role ensures effective detection, triage, and mitigation of threats in complex and dynamic environments. Success in this position requires expertise in log analysis, identity and access management, cloud security, network forensics, and root cause analysis, combined with a proactive and innovative approach. Key responsibilities include recruiting, onboarding, and training SOC personnel, as well as leading day-to-day operations for monitoring, triaging, and escalating security events. This is an on-site position, office-based 5 days per week in Zebulon, North Carolina, with on-call responsibilities to support 24/7 operations. Job Profile Summary Responsible for developing and maintaining the technical IT / cyber security capabilities necessary for safeguarding the firm's information systems and applications (software development lifecycle), including every phase of the SDLC and software stack. Design, plan, test and implement phases of cybersecurity technology projects.

Requirements

  • Bachelor’s degree and eight years of experience in systems engineering or administration or an equivalent combination of education and work experience
  • Deep specialized and/or broad functional knowledge in applied enterprise information security technologies including but not limited to firewalls, intrusion detection/prevention systems, network operating systems, identity management, database activity monitoring, encryption, content filtering, and Mainframe security
  • Previous experience in leading complex IT projects

Nice To Haves

  • Master’s degree or MBA and ten years of experience or an equivalent combination of education and work experience
  • Banking or financial services experience
  • Other security certifications (e.g. CCNA Security, GSEC, GCED, GPPA, etc.)
  • Other technical Certifications (e.g. CCNA, RHCE, MCSE, etc.)
  • Certification in Information Security Management (e.g. Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC) or Certified Information Security Manager (CISM)), or related security certification(s)

Responsibilities

  • Develop and maintain the technical IT/cyber capabilities including all phases of the software development lifecycle and software stack which includes threat modeling of application designs, static application security testing (SAST), software composition analysis (SCA), dynamic application security testing (DAST), and penetration testing.
  • Lead efforts related to designing, planning, enhancing, and testing all cybersecurity technologies used throughout the enterprise including base-lining current systems, trend analysis, and capacity planning as required for future systems requirements and new technologies.
  • Analyze information to determine, recommend, and plan the use of new information security technologies, or modifications to existing equipment and systems that will provide capability for proposed project or workload, efficient operation and effective use of allotted resources
  • Lead the implementation of new information security technologies or integration of existing technologies including initial configuration, installation, change management, and operational handoff.
  • Use sophisticated analytical thought through models, testing, and experience to exercise judgment and identify innovative solutions.
  • Responsible for technical support of information security technologies providing expert problem analysis and resolution in a timely manner.
  • Set the team's direction and communicates individual and team priorities and deliverables for the team against expected results.
  • Make leadership decisions within established policies, procedures, and established objectives.
  • Leads complex and visible projects with moderate to high risk and complexity.

Benefits

  • All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
  • Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
  • Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
  • Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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