The Cybersecurity Sales Engineer & Subject Matter Expert (SME) is responsible for providing multi-channel technical support, influencing sales through value-based business outcomes, and leading technical discovery and "technical win" strategies. This role involves partnering with Customer Success and Client Owners for Strategic Security Health Checks and acting as a Tier-3 escalation point for Technical Account Managers. The SME will translate threat intelligence into persuasive business cases for C-level stakeholders, serve as the lead technical advocate during the sales cycle, and spearhead Proof of Concept (PoC) projects. Key responsibilities also include developing high-impact technical demos, handling technical objections with deep expertise, and creating technical assets like competitive battlecards and white papers. The position requires collaboration with Product Management to integrate "Voice of the Customer" insights and participation in industry forums to maintain SME status. Furthermore, the role involves defining the ideal customer technical journey, designing scalable security frameworks (MFA, SSO, PAM, XDR), and providing expert guidance on regulatory compliance (NIST, HIPAA, PCI). The SME will also act as an internal "Product Ambassador" for R&D outcomes and threat intelligence, and develop technical guides and reports to empower sales and CS teams.
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Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees