Cybersecurity Practice Manager - Network and Edge Security | Remote, USA

Optiv Security

2d • Remote

About The Position

This position will be fully remote and can be hired anywhere in the continental U.S The Practice Manager is a key leadership role within our Services consulting division, responsible for the technical leadership and personnel management of the Firewall practice. This individual will ensure that methodologies and service delivery processes are current, consistently followed, and effectively support high-quality client engagements. As both a people leader and a billable resource, the Practice Manager will oversee delivery standards, participate in client engagements, and mentor team members to ensure ongoing growth and excellence. How you'll make an impact: Practice Leadership & Delivery Oversight Serve as the primary leader of the Firewall consulting practice, collaborating with senior leadership on strategy and day-to-day operations Ensure all methodologies and engagement processes are documented, up to date, and consistently applied across all projects Review and approve project deliverables for accuracy, completeness, and alignment with customer expectations and statements of work (SOW) Participate in client engagements, including kickoff calls, on-site meetings, and final presentations to ensure technical quality and client satisfaction Monitor consultant performance on a per-project basis and maintain data for ongoing reviews and development Staffing, Mentorship & Development Collaborate with Practice Directors and leadership to make staffing decisions aligned with consultant skills, goals, and client needs Ensure consultants are equipped with the necessary resources and delivery plans for successful project execution Mentor consultants through engagements, especially where a skills gap exists, and provide ongoing support and pairing as needed Facilitate annual and pre-engagement training plans for skill development Manage consultant utilization effectively, aligning bench time with practice research and capability-building goals Conduct semi-annual performance reviews focused on development, training, and career growth Sales & Pre-Sales Support Provide technical expertise and sales enablement support for Network and Edge Security services, with an emphasis on Firewalls and other network security solutions. Contribute to the creation and maintenance of pre-sales materials, including: Customer-facing one-pagers and service descriptions Internal sales battle cards Practice brochures and website content Support Optiv Account Managers and inside sales teams with client interactions, technical scoping, and SOW review. Assist in developing sales training materials and sanitized deliverable examples for reuse. Subcontractor & Project Support Identify and manage subcontractor resources as needed, including SOW creation and coordination with the Delivery Management team. Track pending project pipeline to forecast skills needs and plan resourcing accordingly.

Requirements

• Bachelor's or higher degree or its equivalent in certifications or work experience - with a preference in STEM, Computer Science, Cyber Security, etc.
• Minimum 7 years of experience in information security, with a strong emphasis on Firewall solutions (e.g., Palo Alto, Cisco, Fortinet, Check Point)
• 3-5 years of experience managing professional services teams in a high-growth environment
• 3-5 years of experience with cybersecurity projects including risk, compliance, threat management, and digital resilience
• 5-7 years of experience working with regulatory frameworks such as HIPAA, HITECH, FISMA, NIST CSF, GDPR, and MITRE ATT&CK
• Strong leadership and communication skills, both written and verbal
• Ability to interface with clients at all organizational levels
• Demonstrated experience in team development, project quality assurance, and client satisfaction
• CISSP or other relevant cybersecurity certifications preferred
• Ability to travel up to 40% of the time
• Willingness to work more than 40 hours per week as needed

Nice To Haves

• CISSP or other relevant cybersecurity certifications preferred

Responsibilities

• Practice Leadership & Delivery Oversight Serve as the primary leader of the Firewall consulting practice, collaborating with senior leadership on strategy and day-to-day operations
• Ensure all methodologies and engagement processes are documented, up to date, and consistently applied across all projects
• Review and approve project deliverables for accuracy, completeness, and alignment with customer expectations and statements of work (SOW)
• Participate in client engagements, including kickoff calls, on-site meetings, and final presentations to ensure technical quality and client satisfaction
• Monitor consultant performance on a per-project basis and maintain data for ongoing reviews and development
• Staffing, Mentorship & Development Collaborate with Practice Directors and leadership to make staffing decisions aligned with consultant skills, goals, and client needs
• Ensure consultants are equipped with the necessary resources and delivery plans for successful project execution
• Mentor consultants through engagements, especially where a skills gap exists, and provide ongoing support and pairing as needed
• Facilitate annual and pre-engagement training plans for skill development
• Manage consultant utilization effectively, aligning bench time with practice research and capability-building goals
• Conduct semi-annual performance reviews focused on development, training, and career growth
• Sales & Pre-Sales Support Provide technical expertise and sales enablement support for Network and Edge Security services, with an emphasis on Firewalls and other network security solutions.
• Contribute to the creation and maintenance of pre-sales materials, including: Customer-facing one-pagers and service descriptions Internal sales battle cards Practice brochures and website content
• Support Optiv Account Managers and inside sales teams with client interactions, technical scoping, and SOW review.
• Assist in developing sales training materials and sanitized deliverable examples for reuse.
• Subcontractor & Project Support Identify and manage subcontractor resources as needed, including SOW creation and coordination with the Delivery Management team.
• Track pending project pipeline to forecast skills needs and plan resourcing accordingly.

Benefits

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees