Cybersecurity Field Service Engineer

Emerson • Cranberry Township, PA

7d • Hybrid

About The Position

If you are a Cybersecurity professional looking for an opportunity to grow your career, Emerson’s Power and Water Solutions team would like to hear from you! As a Cybersecurity Field Engineer , you’ll play a crucial role in helping protect critical infrastructure in the power and water industries. This role can be based out of our Pittsburgh, PA location. In this position, you will perform a variety of cybersecurity engineering functions related to the installation, service, and maintenance of Emerson’s cybersecurity products.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field
• 0-2+ years of experience
• Be willing and able to travel up to 80% of the time
• Strong communication and customer service skills.
• Authorized to work in the United States without sponsorship now and in the future
• Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
• MUST be US Citizen or possess a Green Card

Nice To Haves

• 5+ years of experience
• CCNA, GICSP or equivalent certification
• Experience working in the industrial control system industry (ICS)
• Exposure to cybersecurity principles or related coursework

Responsibilities

• Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort
• Analyze and solve engineering problems associated with our cybersecurity systems
• Assist in carrying out complex engineering assignments under the direction of more senior field engineers
• Develop and maintain good customer relationships with a focus on delivering total customer satisfaction
• Participate in the writing, review, and revision of field related and/or operational procedures
• Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation
• Provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to the supplied product and services

Benefits

• We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.
• We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
• Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees