Cybersecurity Engagement Manager

TATA Consulting Services-posted 14 days ago

Full-time • Mid Level

Cary, NC

5,001-10,000 employees

Professional, Scientific, and Technical Services

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TCS is seeking a Cybersecurity Engagement Manager who will be responsible for Overall Cyber Security sales, revenue growth, upsell and cross-sell, Customer stakeholder management. The candidate will need to possess Cyber Security technical knowledge along with soft skills, with expertise in two or more cyber domains - IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security etc. Experience in Cyber Security Sales, Consulting, Delivery, Operations, and revenue management is expected.

Overall owner and accountable for CSP growth within ISU
Forge customer relationship and setup regular connect to ensure business development and growth with external and Internal customer stakeholders
Ensure Delivery Excellence and meeting of customer satisfaction targets
Work with various stakeholders on RFI/RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery
Govern and advise on Program delivery plan development, resource loading plan, onboarding plan
Forecast and track revenue targets
Ensure understanding of Customer requirements, position/job description, Activities to be undertaken
Plan for contingency and manage customer expectations
Identify red flags and escalate to right stakeholders within time to contain and fix brewing issues
Deliver and present solutions to various level of stakeholders including C-suite
Facilitate a culture of trust
Provide guidance and be a mentor to team members
Identify and groom Cyber Security leaders
Monitor and tracks team member performance
Provide continuous feedback and opportunities for continuous improvement

13+ years of relevant experience
Bachelor's degree with preferred specialization in Cyber or information Security
Good knowledge of Banking, Financial Sector, and Insurance industry
Ability to quickly learn new technologies
Certifications: CISSP / CCSP
Experience in Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery is a plus
Ability to build customer trust and act as Trusted Cyber Security technology partner
Ability to understand customer business problems, look for opportunities and convert it into mutually valuable programs.
Deep understanding of Revenue growth and management
Good office skills including PowerPoint, word and excel
Possess strong analytical thinking and critical thinking skills; and a proven ability to propose and win Cyber Security programs
Must be able to work independently with minimal guidance and supervision
Detail oriented with strong communication and interpersonal skills
Excellent business problem-solving skills; Ability to influence others and negotiate
Ability to communicate and lead discussions at all levels of customer organization
Ability to represent during RFP defense and solutioning
Ability to work in a Global operating model
Must be a go-getter with ownership mindset
Ability to build trust with all stakeholders
Have Strong business acumen and customer centric mindset
Ability to take decisions with a Win-win outcome
Ability to create strategy and plan
Must have learning aptitude and keep close to current technologies
Have a Leadership mindset to ensure self and team growth
Be a leader, have strategic thinking and ability to come up with improvements in current ways of working, improve and forge new relationships
Strong Governance and ability to setup accountability

Experience in Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery is a plus

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