Cybersecurity Engagement Manager

TATA Consulting Services•San Antonio, TX

52d

About The Position

Responsible for Overall Cyber Security revenue growth, upsell and cross-sell, Customer stakeholder management, fulfilments, resource management, programs delivery management and governance including QBR. The candidate will need to possess Cyber Security technical knowledge along with soft skills, with expertise in two or more cyber domains - IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security etc. Experience in Cyber Security Consulting, Delivery, Operations, and revenue management is expected. Overall owner and accountable for CSP delivery Build customer relationship and setup regular connect to ensure business development and governance with external and Internal customer stakeholders Work in Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery Good understanding of Revenue growth and management Ability to forecast and track revenue targets Ensure Delivery Excellence and meeting of customer satisfaction targets Work with various stakeholders on RFI/RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery Ensure Program delivery plan development, resource loading plan, onboarding plan Good office skills including PowerPoint, word and excel Ability to build customer trust and act as Trusted Cyber Security technology partner Ability to understand customer business problems, look for opportunities and convert it into mutually valuable programs. Ability to deliver and present quality reports to various level of stakeholders including C-suite Ability to ramp-up teams for programs through various channels Ability to plan for contingency and manage customer expectations Ensure understanding of Customer requirements, position/job description, Activities to be undertaken Facilitate a culture of learning and trust Ensure processes are in place and implemented for quality associates as per job requirements Facilitates trainings, upskilling, cross-skilling and learning opportunities to ensure best customer delivery and resource grooming Provide guidance and be a mentor to team members Ability to identify and groom Cyber Security leaders Monitor and tracks team member performance Provides continuous feedback and opportunities for continuous improvement

Requirements

Cyber Security technical knowledge along with soft skills
Expertise in two or more cyber domains - IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security etc
Experience in Cyber Security Consulting, Delivery, Operations, and revenue management is expected
Good office skills including PowerPoint, word and excel
Possess strong analytical thinking and critical thinking skills; and a proven ability to win and deliver large complex program
Must be able to work independently with minimal guidance and supervision
Detail oriented with strong communication skills
Excellent communication and interpersonal skills
Ability to influence others and negotiate
Excellent business problem-solving skills
Ability to communicate and lead discussions at all levels of customer organization
Ability to represent during RFP defense and solutioning
Ability to work in a Global delivery model
Must be a go-getter with ownership mindset
Ability to build trust with all stakeholders
Have Strong business acumen and customer centric mindset
Ability to take decisions with a Win-win outcome
Ability to create strategy and plan
Must have learning aptitude and keep close to current technologies
Have a Leadership mindset to ensure self and team growth
Be a leader, have strategic thinking and ability to c ome up with improvements in current ways of working, improve and forge new relationships
Strong Governance and ability to setup accountability
Bachelor's degree with preferred specialization in Cyber or information Security
13+ years of relevant experience
Good knowledge of Banking, Financial Sector, and Insurance industry
Ability to quickly learn new technologies
Certifications: CISSP / CCSP

Responsibilities

Overall Cyber Security revenue growth, upsell and cross-sell
Customer stakeholder management
fulfilments, resource management
programs delivery management and governance including QBR
Overall owner and accountable for CSP delivery
Build customer relationship and setup regular connect to ensure business development and governance with external and Internal customer stakeholders
Work in Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery
Good understanding of Revenue growth and management
Ability to forecast and track revenue targets
Ensure Delivery Excellence and meeting of customer satisfaction targets
Work with various stakeholders on RFI/RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery
Ensure Program delivery plan development, resource loading plan, onboarding plan
Ability to build customer trust and act as Trusted Cyber Security technology partner
Ability to understand customer business problems, look for opportunities and convert it into mutually valuable programs.
Ability to deliver and present quality reports to various level of stakeholders including C-suite
Ability to ramp-up teams for programs through various channels
Ability to plan for contingency and manage customer expectations
Ensure understanding of Customer requirements, position/job description, Activities to be undertaken
Facilitate a culture of learning and trust
Ensure processes are in place and implemented for quality associates as per job requirements
Facilitates trainings, upskilling, cross-skilling and learning opportunities to ensure best customer delivery and resource grooming
Provide guidance and be a mentor to team members
Ability to identify and groom Cyber Security leaders
Monitor and tracks team member performance
Provides continuous feedback and opportunities for continuous improvement