Cyber Insurance Program Administrator

Hylant•Toledo, OH

17d•Hybrid

About The Position

The Cyber Insurance Program Coordinator supports the execution and growth of the organization’s cyber insurance program by managing operational workflows, fostering strong market relationships, and leveraging data-driven insights. This role ensures compliance, facilitates program initiatives, and contributes to strategic decision-making in a fast-paced and evolving marketplace.

Requirements

Bachelor’s degree or minimum of 2 plus years of cyber experience
Minimum of 5 years of insurance experience
Strong understanding of cyber insurance markets, coverage forms, and underwriting processes
Exceptional organizational skills and attention to detail
Strong analytical skills and comfort with data-driven reporting
Excellent communication and relationship management abilities
Highly collaborative and proactive communicator
Able to balance strategic oversight with hands-on operational execution
Detail-oriented with a focus on accuracy and follow-through
Comfortable in a fast-paced and evolving market environment

Nice To Haves

Experience in program administration, insurance operations, or cyber product management preferred

Responsibilities

Monitor trends, developments, and capacity shifts within the cyber insurance marketplace.
Maintain strong relationships with internal stakeholders and external carrier partners.
Collaborate with leadership and team members to align with new program initiatives, product launches, and market opportunities.
Oversee submission flow and ensure timely routing for quoting, claims, policy issuance, and risk management support.
Track and manage subjectivities, policy documentation, and surplus lines filings in compliance with established frameworks.
Coordinate with the cyber team and leadership to review carrier terms, coverage structures, pricing strategies, and submission requirements.
Assist in the binding process and ensure all required documentation is completed and filed accurately.
Analyze and report on key performance metrics such as pricing, retention, control adoption, market engagement, and overall program performance.
Identify trends and recommend improvements for program portfolio and operational processes.
Support internal and external education on program capabilities, coverage nuances, and marketplace developments.
Assist in creating marketing materials, presentations, and communications that highlight the program’s value proposition.