Cyber Incident Response & Management Co-Lead

Bank of America CorporationCharlotte, NC
48dOnsite

About The Position

We are seeking a senior-level manager who will serve as the Cyber Incident Response & Management Co-Lead. This role is responsible for overseeing the global Cyber Incident Response & Management program, ensuring rapid and effective response to security threats, events and incidents, and vulnerabilities across the enterprise to reduce the impact to Legal, Financial, Reputational, Operational and Regulatory risks. This includes ensuring long-term wellbeing of the team, drive training requirements, global team strategy, and working with incident response vendors and the GIS Workforce Strategy team to arrange and maintain additional surge capacity. You will lead a team of skilled professionals, collaborate with cross-functional stakeholders, and drive continuous improvement in detection, response, and recovery capabilities. This individual will be accountable for Cyber Incident Response documentation, metrics and ensuring events and incidents progress through the Cyber Incident Response Lifecyle. The role requires regular engagement with risk partners, across compliance, Audit and Regulatory engagement teams. The associate is required to closely monitor and track active events and incidents, partner with stakeholders across the enterprise, and provide written and verbal updates to executives across the Bank. The Senior Cyber Incident Response Manager will also often interface with executives from other companies. The role involves direct management of senior incident managers; and matrix management of the global Cyber Incident Response and Management team, providing guidance and a point of escalation for response activities.

Requirements

  • 10+ years of experience in cybersecurity, with at least 3 years in information security operation leadership.
  • Proven experience managing global security incidents and crisis communications.
  • Deep understanding of threat landscapes, attack vectors, and mitigation strategies.
  • Strong knowledge of NIST Cybersecurity Framework
  • Experience with SIEM, SOAR, EDR, and forensic tools.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Must be located in the Charlotte area.

Nice To Haves

  • Relevant certifications (e.g., CISSP, CISM, GCIH) preferred.

Responsibilities

  • Co-Lead the global incident response function, including strategy, operations, and team development.
  • Develop and maintain incident response plans, playbooks, and escalation protocols.
  • Oversee the detection, triage, investigation, containment, and remediation of security incidents.
  • Coordinate with legal, compliance, communications, and executive leadership during major incidents.
  • Establish metrics and reporting to measure incident response effectiveness and maturity.
  • Partner with internal teams to drive post-incident reviews and root cause analysis to inform future prevention and response.
  • Collaborate with threat intelligence, response teams, and vulnerability management teams to enhance readiness.
  • Ensure compliance with global regulatory requirements and industry standards.
  • Represent the organization in external forums and with partners during incident-related engagements.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Credit Intermediation and Related Activities

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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