Cyber Consumer Protection, Lead

Toyota North America•Plano, TX

About The Position

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. Who we’re looking for Lead the execution of cyber fraud prevention initiatives, owning complex investigations, mentoring analysts, and translating fraud risk into actionable control improvements aligned with organizational risk appetite. This role is responsible for protecting the organization from cyber fraud threats by leveraging advanced technologies, data analytics, and cross-functional collaboration. What you’ll be doing Utilize advanced analytics, machine learning, and threat intelligence to identify emerging fraud patterns and vulnerabilities. Oversee incident response and forensic investigations related to cyber fraud, ensuring timely resolution and root cause analysis. Lead fraud simulation exercises and purple-team validations to test control efficacy. Establish and maintain relationships with external partners, including law enforcement, industry groups, and vendors specializing in fraud prevention. Drive continuous improvement initiatives by integrating new technologies and methodologies in fraud detection and prevention. Own and enhance fraud detection and monitoring controls across platforms. Mentor senior and junior analysts; provide technical and investigative guidance. Partner with engineering, risk, legal, and compliance teams on fraud prevention strategies. Provide fraud trend analysis and recommendations to leadership. What you bring 8+ years of experience in cyber fraud, cybersecurity, or fraud risk management. Strong understanding of cyber fraud TTPs including phishing, ATO, and social engineering. Hands-on experience with fraud monitoring tools and analytics platforms. Demonstrated leadership or lead-level responsibilities. Added bonus if you have Experience in financial services or regulated environments. Professional certifications such as CFE, CISSP, or GIAC. Experience supporting cloud-based fraud or security controls. What we’ll bring During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights: A work environment built on teamwork, flexibility, and respect. Professional growth and development programs to help advance your career, including tuition reimbursement. Team Member Vehicle Purchase Discount. Toyota Team Member Lease Vehicle Program (if applicable). Comprehensive health care and wellness plans for your entire family. Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions. Paid holidays and paid time off. Referral services for prenatal services, adoption, childcare, schools, and more. Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA). Relocation assistance (if applicable). Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected]. At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place. Career Possibilities: Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.

Requirements

8+ years of experience in cyber fraud, cybersecurity, or fraud risk management.
Strong understanding of cyber fraud TTPs including phishing, ATO, and social engineering.
Hands-on experience with fraud monitoring tools and analytics platforms.
Demonstrated leadership or lead-level responsibilities.

Nice To Haves

Experience in financial services or regulated environments.
Professional certifications such as CFE, CISSP, or GIAC.
Experience supporting cloud-based fraud or security controls.

Responsibilities

Utilize advanced analytics, machine learning, and threat intelligence to identify emerging fraud patterns and vulnerabilities.
Oversee incident response and forensic investigations related to cyber fraud, ensuring timely resolution and root cause analysis.
Lead fraud simulation exercises and purple-team validations to test control efficacy.
Establish and maintain relationships with external partners, including law enforcement, industry groups, and vendors specializing in fraud prevention.
Drive continuous improvement initiatives by integrating new technologies and methodologies in fraud detection and prevention.
Own and enhance fraud detection and monitoring controls across platforms.
Mentor senior and junior analysts; provide technical and investigative guidance.
Partner with engineering, risk, legal, and compliance teams on fraud prevention strategies.
Provide fraud trend analysis and recommendations to leadership.

Benefits

A work environment built on teamwork, flexibility, and respect.
Professional growth and development programs to help advance your career, including tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program (if applicable).
Comprehensive health care and wellness plans for your entire family.
Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions.
Paid holidays and paid time off.
Referral services for prenatal services, adoption, childcare, schools, and more.
Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
Relocation assistance (if applicable).