About The Position
State Street Investment Management (“State Street IM”, formerly known as State Street Global Advisors or SSGA) is seeking a CX Platform – Global Head of Platforms and Development, Managing Director. The ideal candidate will have a proven track record in managing development resources and planning for both BAU and strategic projects. This role is responsible for setting the technology strategy for our asset management client experience stack, leveraging the latest tools such as AI, and building high-performance teams through coaching and training. The successful candidate will also drive technology partnerships with leading third-party tech firms. This position is global in scope and will play a critical role in shaping the future of client experience technology at State Street. This role will report directly to State Street IM’s Global Head of Client Experience Technology and Business Service within the Chief Operating Officer (COO) organization.
Requirements
- Strong leadership and team development skills
- Experience managing large-scale, multi-location technology teams and projects
- Strategic thinking with a focus on innovation and client outcomes
- Deep understanding of asset management technology and client experience platforms
- Ability to build and manage external technology partnerships
Responsibilities
- Lead and manage global development resources for both BAU and strategic initiatives
- Oversee planning and execution of technology projects to support asset management client experience
- Coach, train, and develop a high-performance technology and software development team
- Set and execute the technology strategy for the client experience tech stack, with a focus on innovation and future-readiness
- Leverage the latest technology tools, including AI, to drive business outcomes
- Establish and manage technology partnerships with third-party tech firms
- Foster a culture of continuous improvement, collaboration, and accountability
- Ensure alignment of technology initiatives with business goals and regulatory requirements
Benefits
- Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
