CX/Media Intern (IMM)

Boulder Heavy Industries • Boulder, CO

16h • $17 - $18 • Onsite

About The Position

Are you looking for a hands-on internship where you can gain real-world experience in Customer Experience and Digital Media within the marketing industry? IMM is passionate about developing the next generation of marketing professionals through immersive, high-impact internship programs. We are seeking a motivated, analytical, and detail-oriented CX/Media Intern to join our team for Summer 2026. This paid internship is available May–August, and part-time or full-time schedules may be considered- minimum of 20 hours per week up to 40 hours per week. Internships for IMM are onsite in our Boulder, Colorado office. A Day in the Lif e : As a CX/Media Intern, you will gain valuable, marketable skills by engaging in and assisting with: Adding store details for all new campaigns that come through Requesting and tracking new creative needs Assisting with reporting and pulling performance metrics Helping streamline our internal to-do list for weekly status calls Supporting QA for campaigns, especially large bulk buys Working with the CX team to learn how deliverables are managed Learning how to communicate with clients effectively and professionally Partnering with Creative to learn the process for requesting new assets Collaborating with Analytics to learn reporting best practices You will contribute meaningfully to active client work while learning how media, creative, CX, and analytics collaborate to execute campaigns successfully. Primary Internship Project : The CX/Media Intern will support IMM’s work on Hyper Local & Event Media campaigns through hands-on data and campaign management. This includes: Supporting data management for hyper local and event media campaigns Ensuring campaign inputs are accurate and complete Assisting with QA of campaign launches to confirm correct setup and pacing Helping monitor campaign performance against benchmarks This project provides exposure to media execution, reporting, QA processes, and cross-functional collaboration across teams.

Requirements

• Be currently enrolled in an accredited undergraduate or graduate program
• Be pursuing a degree in Marketing, Advertising, Business, Communications, Digital Media, Analytics, or a related field
• Be a junior or senior in college (recent graduates considered)
• Be organized, detail-oriented, and comfortable managing multiple workstreams

Nice To Haves

• Strong interest in media, campaign execution, and customer experience work
• Analytical mindset and comfort working with performance metrics
• High attention to detail (especially for QA and data accuracy)
• Strong communication skills and ability to collaborate cross-functionally
• Ability to manage multiple tasks and meet deadlines
• Proactive, self-starter attitude
• Interest in learning how agencies manage client deliverables and media workflows

Responsibilities

• Adding store details for all new campaigns that come through
• Requesting and tracking new creative needs
• Assisting with reporting and pulling performance metrics
• Helping streamline our internal to-do list for weekly status calls
• Supporting QA for campaigns, especially large bulk buys
• Working with the CX team to learn how deliverables are managed
• Learning how to communicate with clients effectively and professionally
• Partnering with Creative to learn the process for requesting new assets
• Collaborating with Analytics to learn reporting best practices
• Supporting data management for hyper local and event media campaigns
• Ensuring campaign inputs are accurate and complete
• Assisting with QA of campaign launches to confirm correct setup and pacing
• Helping monitor campaign performance against benchmarks

Benefits

• Work on real campaigns and meaningful client work
• Gain exposure to CX, Media, Creative, and Analytics workflows
• Build practical skills in campaign QA, reporting, and data management
• Receive mentorship from experienced IMM team members
• Learn how agencies execute and manage marketing deliverables end-to-end
• Build a resume of tangible accomplishments
• We foster an open, welcoming, and collaborative environment where interns are valued contributors—not observers.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed