Collabera: Job Opportunity - CW Admin Clerk

Collabera • Cedar Rapids, IA

21d

About The Position

Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).

Requirements

• Ability to follow instructions and important
• Ability to learn and use new systems very important
• Strong attention to detail and organizational skills are required
• Attendance and punctuality are essential for this position
• Previous clerical experience helpful
• Good oral and written communication skills
• Demonstrated team player
• Knowledge of MS Office applications (Word, Excel, Outlook) is helpful; must be able to learn – track and create reports, data entry
• Proficiency in keyboarding skills expected
• Standard office environment including sitting while performing computer work
• Some walking to different areas of the department as duties require
• May include delivering paperwork or stack of items

Nice To Haves

• Previous bank teller or accounting experience with heavy data entry prefered

Responsibilities

• Fulfills all assigned customer account related requests in a timely manner.
• Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
• Fulfill customer document requests using approved processes and procedures.
• Ensure customer account privacy standards are maintained.
• Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
• Use email, electronic queue, fax and hardcopy processes as appropriate
• Perform related duties as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED