Customs Trade Coordinator

FedEx Logistics•Jonesboro, AR

17h•$13 - $20

About The Position

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. At FedEx Logistics, you’ll find everything you’d expect of a people-first, global industry leader. FedEx offer a chance at a long rewarding career within one of the World’s Top Companies. From benefits to special training to advancement opportunities, our offering is deep and wide to match our commitment to your career aspirations. Employee compensation and rewards are structured to acknowledge individual effort, stimulate new ideas, encourage outstanding performance, and promote teamwork. FedEx Offers an attractive and comprehensive package of pay benefits and quality of Work/Life programs. Paid Training Provided. HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Preferred Qualifications: Must possess strong computer skills. Knowledgeable of Microsoft Suite. Has strong customer service skills. Able to work in a fast work paced environment.

Requirements

HS Diploma or GED required.
No industry experience required.
Minimum of 6 months’ work experience preferred.
Data entry/keyboard experience required.
Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
Excellent communication skills, verbal and written.
Organizational Skills.
Inter-personal skills.
Problem solving skills.
Handle high volume of work.
Handle time sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Nice To Haves

Must possess strong computer skills.
Knowledgeable of Microsoft Suite.
Has strong customer service skills.
Able to work in a fast work paced environment.

Responsibilities

Provide impeccable customer service.
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet, or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
Process agency brokerage shipments.
May handle remote filings.
Ensure all government and organizational policies are followed.
Performs other or additional duties as assigned.

Benefits

Salary Increases - Salary increase based on individual performance
Tuition Assistance - Subsidy for continuous learning and education
Paid Time Off - Vacation, holiday, sick leave
Health Care Program - Medical coverage and dental coverage
Additional Benefits - Life, Disability (short/long term)
401(k) Program - Financial security in retirement
Reduced Shipping Rate - Exclusive discounts for personal shipping
LifeCare and LifeMart Benefits - Discount programs (e.g., car, restaurants, movies, daycare, pet care and more)

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