Customs Brokerage Trade Manager

Buckland

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for a Trade Manager The Trade Manager is responsible for overseeing U.S. compliance with broker regulations as outlined in 19 CFR 111, ensuring all requirements are consistently met. This role will establish and maintain procedures and quality standards for the operations team, while leading the Trade team to ensure full compliance with all U.S. Customs regulations.

Requirements

High school diploma or equivalent.
Minimum 5 years customs brokerage, regulatory, consulting or similar professional services required.
US Customs Broker’s License (must maintain yearly status).
Strong knowledge of US Customs Section 232 and 301 tariffs and exclusions and PGA requirements.
Leadership, communication, and decision-making skills.
High level of organization, time management and attention to detail.
Advanced MS Office knowledge.
Strong written and verbal communication skills.
Must be legally eligible to work for the Company at all times.
Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MX.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Oversee the filing of regulatory submissions including PSC’s and Protests.
Monitor and address responses to Requests for Information, Notices of Action, Liquidated Damages and Entry Summary Rejections.
Oversee ACE Reconciliation filings.
Support with CTPAT related inquiries and process.
Manage and develop a team of Trade professionals by providing daily support of regulatory and compliance inquiries.
Support the Director in understanding of new regulations and determine impact.
Establish benchmarks for audit and ensure entry/entry summaries are filed in accordance with the regulations.
Develop people and their understanding of all regulatory matters.
Ensure all onboarding of new clients or services meet the compliance standards.
Plan and coordinate quality assurance programs to prevent and control deviations in the operation.
Establish KPI’s, procedures, standards, and quality systems to improve the operation.
Train staff in using relevant quality tools, to continuously improve the process, eliminate waste and increase efficiency
Conduct performance evaluations for direct reports.
Assign tasks to team members.
Hire and Terminate employees.
Assists with training and guidance of direct reports.
Supervise team members, conduct team meetings, monitor attendance, and work schedules.