Customs Operations Supervisor

DHL (Deutsche Post)•Port Huron, MI

57d•$62,475 - $83,300

About The Position

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html We have an outstanding career opportunity for a US Customs Brokerage Operations Supervisor focusing on the day-to-day operational management in our Port Huron, Michigan location. Job Purpose: Coordinate customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies

Requirements

Excellent understanding of US Customs Brokerage
2+ years of experience in related area of responsibility
Bachelor's Degree (Business Administration, Int'l Trade or related area) preferred
Strong communication, problem solving and interpersonal skills; ability to quickly build rapport with both customers and DHL Global Forwarding business units
Licensed Customs Broker (preferred, not required)

Nice To Haves

Licensed Customs Broker

Responsibilities

Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets
Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance
Monitor preparation of customs declarations and other required documents describing goods and materials being shipped
Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures
Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions
Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents
Meet customer requirements, take corrective actions in case of deviations from customer requirements
Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation
Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs

Benefits

Competitive base salary plus role dependent performance-based incentives.
$1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Ability to purchase Deutsche Post AG shares at a discounted rate.
Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Optional coverage for exams, frames, and contacts.
Optional coverage for preventive, basic, and major services.
7 major holidays, 8 floating holidays, and accrued vacation/sick days.

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