Customs Operations Data Specialist

CNH Industrial•Racine, WI

38d•Hybrid

About The Position

The Customs Operations team ensures CNH Industrial's cross-border movements comply with U.S. and international customs regulations while optimizing speed, cost, and accuracy. The Data Specialist will play a critical role in building data pipelines, dashboards, and analytics to support customs clearance performance, identify compliance risks, and streamline operational processes. This role partners closely with brokers, Trade Compliance, Logistics, and other cross-functional teams to ensure data integrity and deliver actionable insights that drive strategic customs decisions. The Data Specialist will translate complex customs data into clear, impactful visualizations that highlight operational performance, compliance trends, and strategic opportunities. These insights will be shared across various audiences through dashboards, performance reviews, and team presentations. In addition, the role provides critical support for key Customs Operations initiatives, such as tariff logic development, bonded move optimization, and dashboard automation. The Data Specialist will also assist in testing new tools and enhancements, and provide ad-hoc data support for audits, special projects, and trade compliance reviews.

Requirements

Bachelor's degree in Data Analytics, Supply Chain, International Business, or a related field; or
An Associate's degree with at least three (6) years of experience in data analytics, customs operations, or import/export regulations; or
A High School Diploma with at least seven (9) years of experience in data analytics, customs operations, or import/export regulations.

Nice To Haves

Advanced proficiency in Microsoft Excel (including formulas, pivot tables, and Power Query) and strong working knowledge of PowerPoint, Word, and SharePoint.
Experience building reports and dashboards in Power BI or similar business intelligence tools, with the ability to transform raw data into clear, actionable insights.
Familiarity with ERP systems (e.g., SAP, Oracle) and data extraction for analysis.
Strong analytical and organizational skills, with high attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Knowledge of U.S. Customs regulations, HTS classification, Incoterms, and trade documentation is preferred.
Experience working with customs, logistics, or international trade operations data sets is a plus.

Responsibilities

Gather customs and trade data from internal systems (e.g., SAP, SharePoint, ACE, MIC, broker portals) and external sources (e.g., CBP).
Clean and transform datasets for use in reporting tools using Excel, Power Query, SQL, or Python.
Validate entry and tariff data against multiple sources to ensure accuracy and compliance.
Analyze import and export entry data to identify trends, discrepancies, and compliance risks (e.g., missing HTS, duty overpayments, incorrect IOR).
Build and maintain dashboards in Power BI to monitor customs clearance performance, TE bond statuses, tariff application, and broker performance.
Support the development of KPIs and automated reporting for leadership and operational teams.
Flag potential delays or compliance risks proactively and collaborate with Customs Operations team members to resolve them.
Document data processes, transformation logic, and reporting standards to ensure repeatability and transparency.
Identify opportunities to automate manual customs reporting tasks, streamline data flows, and improve broker data integration.
Collaborate with IT or business intelligence teams to improve data connectivity between CNH systems and broker platforms.