Customs Entry Writer

C.H. Robinson•Iselin, NJ

3d•$25 - $40•Onsite

About The Position

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Customs Entry Writer. Is that you? You’ll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA). You’ll serve as a knowledgeable customer advocate, committed to providing excellent levels of customer service through subject matter expertise and strong sense of accountability and urgency. Our dynamic and comprehensive training program will set you up for success. You will participate in a mix of group activities, self-guided learning, plus coaching and mentoring to help you become an expert in our systems and processes and provide on-going regulatory training. Many of our successful Customs Entry Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, which makes this role a terrific introduction to C.H. Robinson and a way to start, refresh, or enhance your career. At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace. If this all sounds good, let’s talk more about what you’ll be working on:

Requirements

High school degree or GED equivalent
Minimum of 1 year of customs entry-writing experience

Nice To Haves

Values a diverse and inclusive work environment
Proficient in Microsoft Office Suite of programs
Excellent communication, prioritization, and multi-tasking skills
Proven track record of strong customer service skills, interacting with customers and being client focused
Excellent follow up with customers and the network
Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
High level of attention to detail
Ability to work in a fast-paced and deadline-driven office environment
Bachelor’s degree

Responsibilities

Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction.
Demonstrate mastery with respect to the customs brokerage products’ standard operating procedures (SOP) and best practices.
Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements.
Begin to develop the skill to serve as a custom’s trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients.
Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).
Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service.

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities