Customs Entry Writer I

Yusen Logistics • Torrance, CA

3d • $33,426 - $54,413 • Onsite

About The Position

The Entry Writer I position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers. The Entry Writer serves as a customer advocate and must possess good customer service skills. Incumbents in this position may be promoted from administrative operations positions to learn to become an entry writer.

Requirements

• High School Diploma or GED required
• 0-2 years of experience and/or training in an import operation
• Ability to interact professionally and effectively with internal and external customers in person and over the phone and email
• Good organizational and time management skills.
• Good problem-solving skills
• Able to handle multiple ta s ks simultaneously while paying attention to detail
• Ability to utilize Microsoft Office Suite programs and other programs to produce status report and other documents

Nice To Haves

• Working in an office environment, a plus.

Responsibilities

• Receive and review documentation to input and transmit data for CBP release of shipments.
• Follow SOP’s for each customer on the correct method and data required for preparing an entry.
• Use product files for identification of HTS details on the commercial invoice
• Work with other team members or supervisor on entry tasks for the release of cargo and exceptions to established clearance requirements
• Organize their work to identify the status of every file through every phase of the CBP entry process.
• Confirm to customers the release details through pre-established communications protocols
• Responsible for meeting KPI’s (Key Performance Indicators) for Import operations
• Track and trace shipments and coordinate with steamship lines, freight forwarders and CFS on the availability of imported shipments
• Arrange with trucking companies the pick-up and delivery of freight
• Coordinate with supervisors’ delivery exceptions and special delivery instructions
• Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions.
• Complete all other duties as assigned by supervisor or manager

Benefits

• Medical, Dental, and Vision beginning the 1 st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation , and much more
• Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees