Customs Brokerage Rep II (Tue- Fri 8am-2pm, Sat 7am-1pm) REMOTE (Must live within a commutable distance to Philadelphia, PA)

UPS•Philadelphia, PA

1d•Remote

About The Position

As a Customs Brokerage Specialist II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You’ll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly.

Requirements

High school diploma, GED, or international equivalent
Basic understanding of U.S. customs operations, regulations, and government agencies
Strong computer skills and comfort with data entry
Excellent verbal and written communication skills
Ability to troubleshoot and resolve documentation issues
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Nice To Haves

Familiarity with HTS codes or tariff classification (preferred but not required)

Responsibilities

Prepare and process customs entries accurately and on time
Review and audit commercial documents; identify and resolve discrepancies
Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment
Communicate documentation needs with customers and foreign origins
Coordinate freight forwarding and delivery with domestic and international carriers
Submit customs entries via GBS-CM in a timely manner
Scan and upload documentation into internal imaging systems
Prepare reports, presentations, and database-driven analyses
Maintain strong relationships with clients through proactive, clear communication
Support weekend or holiday work on a rotational basis, as needed