Customs Brokerage Compliance Specialist - Post Entry

Radix Group International, IncColumbia, SC
3d$21 - $28

About The Position

We have an exciting opportunity for a Customs Brokerage Compliance Specialist based in Columbia, SC.

Requirements

  • Maintain positive and professional customer relationships.
  • Communicate status updates and resolve issues per policy.
  • Proficient in Microsoft Excel for advanced calculations, data organization, and analysis.
  • Use Microsoft Outlook for email management and scheduling.
  • Create presentations using Microsoft PowerPoint.
  • Produce and edit documents in Microsoft Word.
  • Navigate and upload documents in Microsoft iShares.
  • Efficiently handle ABI functions, including data updates and shipment tracing.
  • Load, view, and index documents in imaging systems.
  • Update profiles and navigate the intranet.
  • High school diploma or GED required; technical certification or associate degree may be needed in some areas (CCS required).
  • 2-4 years of relevant experience preferred.

Responsibilities

  • Provide senior-level service and support in your area of responsibility.
  • Perform standard and specialized aspects of customs brokerage functions.
  • Work independently and monitor communication sources for escalations (e.g., Outlook group mailbox, phone calls).
  • Maintain data tables related to statistical and production reporting.
  • Expedite critical updates, ensuring constant communication with internal customers.
  • Build and maintain relationships between departments and stations/CAE.
  • Conduct moderate research (Alliance, Logis & EDM) for work finalization.
  • Deliver exceptional customer care to exceed expectations.
  • Adapt to changing requirements per Import Manual and SOP guidelines.
  • Recommend efficiency improvements and cost-saving solutions.
  • Record and track updates to customer records, including Alliance Tracing Dates and Shipment Note Updates.
  • Assemble documents for submission to CBP at the correct port.
  • Complete and mail billing/credit memos.
  • Develop arguments for post-entry submissions and interpret ABI queries.
  • Approve moving funds to the US Customs refund account.
  • Identify and resolve discrepancies with Alliance Accounting.
  • Close Post Entry and Technical Services activities on files.
  • Perform other assigned tasks.

Benefits

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
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