Customer1 Business Process Designer - 5978977

Accenture • Milwaukee, WI

14d • Onsite

About The Position

Accenture Flex As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: This position is for a Customer1/Business Analyst to translate the needs and issues identified by the business into technology solutions in the Customer1 CIS application. This requires the analyst to understand the underlying business need, assess the impact of the need, capture, analyze, and document requirements and support the communication and delivery of those requirements to the users and the IT development team. This includes the following business functions: Technical and Functional Subject-Matter Expert (SME) Support of Customer/1 application Requirements Gathering Functional Analysis Documentation of Functional Requirements User Approval and Sign-Off of Requirements Development of User Acceptance Test Plan Development of Post-Production Verification Requirements Functional and technical support of UAT Testers and Developers Support/analysis of production abends and end user application issues Must have Customer/1 skills in the Billing functional area. Cross-project Application Sr Architect in Customer/1 Billing to provide cross-Portfolio Product Architect Support for the Customer/1 Practice. Will be primarily staffed year 1 on Ameren but expected to act as SME and Functional Architect in Billing across the Capability. Providing support across the full portfolio of Customer/1 projects teams for complex projects and issues support. Example Projects: PPL, SoCo, Ameren, National Grid, etc.

Requirements

• Minimum of 5 years' experience Customer 1 Billing, Finance
• COBOL
• Mainframe
• 40-60% in office onsite per week if local to the Tampa Bay area
• High School Diploma or GED

Nice To Haves

• Business requirement analysis
• Conversion metrics activities
• Managing a team project
• Leadership Skills

Responsibilities

• Technical and Functional Subject-Matter Expert (SME) Support of Customer/1 application
• Requirements Gathering
• Functional Analysis
• Documentation of Functional Requirements
• User Approval and Sign-Off of Requirements
• Development of User Acceptance Test Plan
• Development of Post-Production Verification Requirements
• Functional and technical support of UAT Testers and Developers
• Support/analysis of production abends and end user application issues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees