Customer Technology & Solutions Architecture

Micron TechnologySan Jose, CA

About The Position

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We work directly with the world’s leading system and platform companies to shape how memory technologies are used in real products. Our team sits at the intersection of customers, architecture, and engineering, turning sophisticated system challenges into actionable technical direction. If you enjoy deep technical problem-solving with real customer impact, this team delivers it every day! This role is central to our strategic customer partnerships. As part of Customer Technology & Solutions Architecture, you will lead hands-on technical engagements with key customers, help define solutions across memory, packaging, and systems, and ensure customer needs are clearly translated into internal product and technology decisions. You’ll operate with high ownership, strong technical credibility, and direct influence!

Requirements

  • Bachelor’s degree or equivalent practical experience in Electrical Engineering, Computer Engineering, Computer Science, or a related field
  • Significant proven experience in DRAM, memory systems, or complex hardware platforms
  • Experience working directly with strategic customers in technical or architecture-facing roles
  • Strong ability to operate across die, package, and system boundaries
  • Clear written and verbal communication skills for technical and semi-technical audiences

Nice To Haves

  • Master’s degree or PhD in Electrical Engineering or a related technical field
  • Experience with advanced memory architectures or packaging technologies shipped in production
  • Direct engagement with tier-1 customers or ecosystem partners
  • Proven track record to influence multi-functional teams without direct authority
  • Experience translating system-level challenges into product or roadmap decisions

Responsibilities

  • Serve as the primary technical interface for assigned strategic customers
  • Engage customer architects and engineers across component, package, and system levels
  • Define customer problems and co-develop cross-domain technical solutions
  • Translate customer needs into clear inputs for product, architecture, and technology teams
  • Act as ongoing technical owner for key accounts, supporting reviews, evaluations, and issue resolution

Benefits

  • We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.
  • Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.
  • Additionally, Micron benefits include a robust paid time-off program and paid holidays.
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