Customer Technical Training Specialist (Experienced and Lead)

BoeingSeattle, WA
12d$82,450 - $139,150Onsite

About The Position

The Boeing Global Services (BGS) is seeking an Experienced and Lead Level Customer Technical Training Specialist to support the Training Team in Seattle, WA . The primary focus of this role is to develop, conduct and evaluate the effectiveness of technical training. This focus requires the analyses of customer technical training needs to determine appropriate training content, objectives, and design. Additional duties of the role include research, courseware updates, and the development of new media in support of customer training. This is an on-site Seattle position and is primarily a 1st shift position but occasional adjustments to support classes, meeting, workshops, etc. are occasionally required, as is travel both domestically and internationally up to 25% of the time.

Requirements

  • Experience interpreting commercial technical data including drawings, maintenance, and operations manuals.
  • Experience conducting technical training and/or performing instructional system development.
  • 5+ years' experience in aircraft maintenance and modification (This is time you were the technician physically working on the airplane with tools in hand).
  • Capable of traveling 25% of the time both domestically and internationally.

Nice To Haves

  • 5+ years' of higher education and/or related work experience (Higher education includes college, university, technical school, licensing/certification programs, etc.).
  • Licensed Aircraft Mechanic.
  • Associate’s degree or higher.
  • 2+ years’ experience conducting technical training and/or performing instructional system development.
  • Experience maintaining large complex commercial aircraft and have provided instruction on the same.

Responsibilities

  • Independently conducts customer training in broad subject areas using the approved medium to satisfy customer training requirements.
  • Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.
  • Develops, conducts, and evaluates effectiveness of technical training.
  • Uses specialized software to research, configure, maintain, update, and develop new and existing media and materials.
  • Travels for work up to 25% of the time.
  • Ability to adjust shift.
  • May be asked to support other programs or perform other duties as needed.

Benefits

  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • relocation assistance

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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