About The Position
ModSquad has partnered with a client whose software helps property owners lower their property taxes using automation and data. It identifies overpayments and enables users to save money. This is not a sales position. Instead, you'll serve as the first point of contact for email customer inquiries, providing a warm and helpful experience.
Requirements
- A pleasant and professional phone presence
- Strong multitasking and research skills
- Curiosity and willingness to learn new information daily
- Positive, energetic individuals who take pride in helping others
- A dedicated laptop or desktop with Windows 10 or newer
- Minimum of 8 GB RAM
- Wired internet connection (Ethernet required)
- Willingness to install ModSquad security software and enable two-factor authentication on both your device and mobile phone
Nice To Haves
- Previous call center experience preferred, but not required
Responsibilities
- Respond to customer inquiries via emails
- Answer questions about the client’s services and sign-up process
- Provide updates on existing accounts and service status
- Deliver empathetic, informative, and accurate support
Benefits
- Work remotely
- Set your own schedule
- Pick your projects
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
Similar Remote Customer Support: Property Taxes - Email Support - Seasonal - 04/2026 job opportunities
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