Customer Support 1

Faithful Financial Co • High Point, NC

13h • $12 - $15 • Remote

About The Position

Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Requirements

• High school diploma or equivalent
• Strong verbal communication skills
• Reliable internet connection and a quiet workspace
• Basic computer skills (Microsoft Office proficiency)
• Ability to work flexible hours, including evenings and weekends (set your own schedule)
• Windows 11 desktop or laptop
• Minimum 16 GB RAM
• No Chromebooks or Apple devices
• Dual monitors recommended (not required at application)
• USB noise -canceling headset (not required at application)

Responsibilities

• Handle inbound and outbound calls to support customers of various clients
• Provide excellent customer service, addressing questions and concerns
• Accurately enter information into our database
• Follow up with customers as needed to ensure satisfaction
• Meet and exceed performance metrics to qualify for advancement opportunities

Benefits

• Fully remote position – work from anywhere
• Starting pay of $12–$15/hour
• Flexible self -scheduling
• Advancement opportunities based on performance
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED