Customer Support Specialist
TalentBridge Solutions•Nashville, TN
4d•$50,000 - $55,000
About The Position
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team in Nashville, TN. In this role, you will serve as a key point of contact for customers, ensuring a high standard of service, clear communication, and effective resolution of inquiries. This position is ideal for individuals who are passionate about helping others and contributing to a positive customer experience.
Requirements
- Strong communication skills, both written and verbal
- Customer-focused mindset with a problem-solving approach
- Ability to manage multiple tasks while maintaining attention to detail
- Comfortable working in a fast-paced, team-oriented environment
- Proficiency with basic computer systems and digital tools
- Willingness to learn new processes and develop professional skills
Responsibilities
- Provide timely and professional assistance to customers via phone, email, or chat
- Address customer inquiries, concerns, and requests with accuracy and care
- Maintain clear and organized records of customer interactions
- Collaborate with internal teams to ensure efficient issue resolution
- Follow established processes to maintain service quality and consistency
- Identify opportunities to improve customer satisfaction and service workflows
Benefits
- Competitive salary ranging from $50,000 to $55,000
- Growth opportunities within a stable and expanding organization
- Skill development and ongoing learning support
- Professional and inclusive work environment
- Comprehensive onboarding and continuous guidance
- Long-term career advancement potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
