Customer Support Specialist

Alphabe Insight Inc • Tampa, FL

4d • $49,000 - $52,000 • Onsite

About The Position

We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team in Tampa, FL. In this role, you will serve as a key point of contact for our clients, ensuring a positive and seamless experience through clear communication, problem-solving, and consistent support. This position is ideal for individuals who are passionate about helping others and thrive in a fast-paced, professional setting.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a customer-focused mindset
• Excellent organizational skills and attention to detail
• Ability to multitask and manage priorities effectively
• Problem-solving skills with a proactive and solution-oriented approach
• Ability to work independently and as part of a collaborative team

Responsibilities

• Serve as the primary contact for customer inquiries, requests, and support needs
• Provide accurate information and timely solutions to ensure client satisfaction
• Maintain clear and professional communication with clients and internal teams
• Document interactions and update customer records as needed
• Identify opportunities to improve customer experience and internal processes
• Support daily operations by handling administrative and coordination tasks related to customer service

Benefits

• Competitive salary ranging from $49,000 to $52,000 per year
• Growth opportunities within a professional and expanding company
• Skill development through hands-on experience and internal support
• Supportive team culture focused on collaboration and excellence
• Stable full-time position in a modern and structured work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed