Customer Support Specialist
SkillBridge Academy•Nashville, TN
5d•$53,000 - $58,000
About The Position
Skillbridge Academy is seeking a Customer Support Specialist to serve as a key point of contact for our clients and partners. This role is essential in delivering a professional, reliable, and solution-oriented support experience. The ideal candidate is detail-oriented, communicative, and committed to maintaining high service standards in a fast-paced environment.
Requirements
- Strong verbal and written communication skills
- Professional demeanor with a customer-focused mindset
- Ability to manage multiple tasks while maintaining attention to detail
- Problem-solving skills with a proactive approach
- Comfortable working in a structured and performance-driven environment
- Willingness to learn systems, processes, and service standards
Responsibilities
- Provide timely and accurate assistance to customers via phone, email, and internal systems
- Resolve inquiries by identifying needs and offering effective solutions
- Maintain detailed records of customer interactions and support activities
- Collaborate with internal departments to ensure consistent service delivery
- Follow established procedures while contributing to process improvements
- Uphold company policies and service quality expectations
Benefits
- Competitive salary package ($53,000 – $58,000 annually)
- Opportunities for professional growth and career advancement
- Skill development through structured training and support
- Stable full-time position with long-term potential
- Collaborative and professional work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
