Customer Support Specialist
Acorn Distributors Inc•Brownsburg, IN
About The Position
We are seeking a dedicated and friendly Customer Support Specialist to join our team. In this role, you will provide sales support while providing exceptional service and support to our customers. Your primary goal is to work as a team with Sales Consultants to support and deliver on customer support needs.
Requirements
- Working knowledge of Microsoft Office – primarily Excel
- Ability to react well in a fast-paced environment
- Detail oriented and forward-thinking individual
- Individual with a positive attitude, high energy, and a team player
Nice To Haves
- Inside sales experience in Janitorial or Food Service
Responsibilities
- Respond promptly and professionally to customer inquiries via phone and email.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Maintain a thorough understanding of our products and services to assist customers accurately.
- Collaborate with our internal sales team and other departments to improve customer experience.
- Work in our ERP System for daily data entry and reporting.
- Stay updated on company policies, procedures, and product changes.
Benefits
- Competitive salary and benefits package.
- Benefits include medical, dental, vision, 401k, and company paid voluntary life insurance and STD/LTD.
- Opportunities for professional growth and development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
