Customer Support Representative

Consonus Pharmacy • Milwaukie, OR

11h • Onsite

About The Position

Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. They are currently hiring a Customer Support Representative to join their team. This role offers an opportunity to make a positive impact in the world, grow a career in healthcare, and work with a supportive team dedicated to people's health and well-being.

Requirements

• One year of experience in providing customer service skills
• Ability to multi-task by answering multiple calls, navigating multiple computer applications, and finding information
• Ability to work under pressure and in time-sensitive situations

Nice To Haves

• One year of pharmacy experience preferred but willing to train

Responsibilities

• Answering customer’s inquiries and account-related questions
• Researching and assisting customers in troubleshooting issues over the phone
• Establishing positive relationships with both internal & external customers
• Provide excellent customer service while ensuring that security and confidentiality are maintained for all customers

Benefits

• Paid training & career advancement opportunities
• $25,000 toward ongoing education benefit
• Generous Paid Time Off that pools vacation, sick & holiday pay in a single bucket for flexible use
• Medical/Dental/Vision insurance
• Free access to MDLIVE – allowing access to your health benefits from anywhere
• 401K With Employer Match
• Employee Assistance Program: with free access to counseling & support services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed