Part Time Customer Support Representative

Nexio • Orem, UT

1d • Onsite

About The Position

Nexio is seeking a dedicated Customer Support Representative to join our eclectic, high energy and talented team. This role involves developing the technical expertise required to effectively address merchant inquiries while maintaining a positive attitude that ensures a satisfying customer experience.

Requirements

• Strong attention to detail
• Excellent verbal and written communication skills
• Active listening abilities
• Professional and positive attitude
• Ability to work well both independently and in a team environment

Nice To Haves

• Previous customer support experience (preferred, but not required)

Responsibilities

• Handle inbound customer calls
• Resolve customer issues using provided training and resources
• Build rapport and effectively problem-solve with customers
• Provide valuable feedback to Managers, Product Managers, and other stakeholders

Benefits

• 10 days of PTO accrued at 3.34 hours per pay period (depending on hours worked)
• 5% 401k match
• Flexible Scheduling
• Opportunities for Advancement
• Free therapy for employees and their dependents
• Barber, Chiropractor, Massage Therapist, and Nail Tech on-site
• Costco snacks for days!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed