Customer Support Receiving and Scheduling Admin

Budget Blinds•Meridian, ID

9h•$18 - $21•Onsite

About The Position

This full-time position involves receiving shipments, inspecting and organizing freight, and scheduling installation appointments. You will coordinate multiple installers, track project progress, resolve issues, and assist with back-end office duties, including product returns and customer interactions. Additionally, assist with showroom coverage.

Requirements

Organizational and detail-oriented skills.
Excellent troubleshooting, problem-solving, and analytical abilities.
Strong customer service and communication skills.
Self-motivated, reliable, and able to work independently and as part of a team.
Valid driver’s license, insurance, and a clean driving record.
Must pass a drug screen test and background check.
Ability to stand, kneel, bend, and squat regularly.
Ability to sit at a desk for extended periods.
Ability to lift a minimum of 50 pounds.
Ability to climb ladders.
Must be able to assist with office/showroom coverage, including occasional Saturdays.

Nice To Haves

Experience in routing, scheduling, or warehouse management is a plus.
Prior carpentry or installation experience is a plus.

Responsibilities

Receive daily deliveries, check in orders, and maintain warehouse organization.
Inspect shipments and prepare products for installation.
Schedule installations by contacting customers and coordinating installer schedules.
Track installations to ensure quality customer experiences and timely completion.
Work closely with vendors, shipping companies, installers, sales consultants, and customers.
Coordinate with our team and vendors to resolve installation issues.
Handle repairs of broken or damaged products and work with manufacturers on resolutions.
Maintain inventory of parts, tools, and equipment.
Occasionally assist with deliveries and installations at residential and commercial job sites.
Assist with customer satisfaction and back-end operations.
Coordinate measurements for window treatments.
Provide assistance with showroom operations and customer/vendor interactions.