Customer Service Representative

TEKsystems • Santa Fe Springs, CA

1d • Onsite

About The Position

This role is responsible for handling customer quotations and orders while supporting internal sales and operations teams.

Requirements

• Customer Service
• Customer Support
• Call Center Experience
• Proficiency in Microsoft Office

Nice To Haves

• 1–2 years of relevant experience preferred

Responsibilities

• Process quotations via phone, email, and fax
• Enter customer orders into the system and confirm details via email or fax
• Coordinate shipping instructions and packing lists with the warehouse
• File orders and monitor customers’ open orders
• Perform physical inventory as needed
• Provide backup support for billing functions across the office and branches
• Support outside sales with stock checks, pricing, and open order inquiries
• Process quotations for outside sales and handle internal transfers
• Complete additional tasks as assigned

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees