Customer Support Engineer - GridOS Data Fabric + Data Connect

TATA Consulting Services•Seattle, WA

51d

About The Position

Design and implement GridOS Data Fabric solutions to streamline data access and management for utilities. Develop data integration pipelines that unify operational (OT), informational (IT), and external data sources (e.g., weather, traffic). Configure and manage metadata catalogs to ensure effective data governance, security, and compliance. Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise. Support real-time and batch data processing using big data technologies and cloud platforms. Optimize data workflows to enable AI, machine learning, and advanced analytics applications. Provide technical support and troubleshooting for GridOS Data Fabric deployments. Stay up to date with advancements in grid modernization, data management, and energy analytics Ensure adherence to ITIL processes for incident, problem, and change management

Requirements

Bachelor's degree in Electrical Engineering, Computer Science, or related field.
Strong knowledge of GridOS data connect & Data Fabric platforms, ensuring high availability and reliability of systems.
Proficiency in data engineering process and activities
Technical proficiency in database skills
Familiarity with cloud platforms
Strong problem-solving skills with ability to work under pressure during critical events.

Responsibilities

Design and implement GridOS Data Fabric solutions to streamline data access and management for utilities.
Develop data integration pipelines that unify operational (OT), informational (IT), and external data sources (e.g., weather, traffic).
Configure and manage metadata catalogs to ensure effective data governance, security, and compliance.
Collaborate with business and IT teams to enhance data discovery, quality, and utilization across the enterprise.
Support real-time and batch data processing using big data technologies and cloud platforms.
Optimize data workflows to enable AI, machine learning, and advanced analytics applications.
Provide technical support and troubleshooting for GridOS Data Fabric deployments.
Stay up to date with advancements in grid modernization, data management, and energy analytics
Ensure adherence to ITIL processes for incident, problem, and change management

Benefits

Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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