Technical Support Engineer - Kafka Connect

Confluent

8d

About The Position

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. About the Role: We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow - whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

Requirements

• Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform
• Regularly provide technical support within your current role
• Strong debugging skills for troubleshooting and resolving issues related to external or integrated software systems provided by third parties
• Proficiency in Java or Scala
• Experience in diagnosing, reproducing and resolving customer issues
• Desire to make customers successful through direct interaction.
• Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
• Operational knowledge of Java applications (stack, jmap, etc.)
• Experience with at least one mainstream distributed system (e.g. Kafka, Kafka Connect, Spark etc)

Nice To Haves

• Experience with Java, Databases, Cloud Object stores, Messaging systems, Cloud Functions is a plus
• Experience with client server technologies or distributed systems

Responsibilities

• Working with customers to resolve a wide range of issues with their Confluent deployments
• Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
• Communicating with our Engineering team to provide real-time product feedback from the field
• Improving product documentation and authoring knowledge base articles
• Creating and reviewing product demos and internal tooling
• Working closely with the team behind Apache Kafka!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees