Customer Support Assistant

Alphabe Insight IncLawrence, MA
4d$38,000 - $41,000

About The Position

Dinamic AS Group is seeking a reliable and professional Customer Support Assistant to join our team in Lawrence, MA. In this role, you will play a key part in supporting customers by providing timely assistance, resolving inquiries, and ensuring a positive experience with our company. The ideal candidate is organized, detail-oriented, and passionate about helping people.

Requirements

  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Problem-solving mindset with attention to detail
  • Ability to work collaboratively in a team environment
  • Basic computer proficiency and willingness to learn new systems
  • Professional attitude and commitment to delivering quality service

Responsibilities

  • Respond to customer inquiries and provide accurate information regarding products or services
  • Assist customers with requests, concerns, and general support needs
  • Maintain clear and professional communication with clients and internal teams
  • Document customer interactions and update records as necessary
  • Support administrative tasks related to customer service operations
  • Ensure a high level of customer satisfaction through attentive and efficient service

Benefits

  • Competitive salary ($38,000 – $41,000 per year)
  • Opportunities for professional growth and career development
  • Supportive and collaborative work environment
  • Skill development and on-the-job training
  • Stable full-time employment within a growing company
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