Customer Support Assistant
Alphabe Insight Inc•Miami, FL
10d•$38,000 - $43,000
About The Position
Park 6 Logistic is seeking a professional and detail-oriented Customer Support Assistant to join our team. In this role, you will serve as a key point of contact between the company and our clients, ensuring seamless communication, accurate information handling, and exceptional service delivery. The ideal candidate is organized, proactive, and committed to providing a positive customer experience.
Requirements
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office and basic computer systems
- Professional demeanor and customer-oriented mindset
- Ability to work independently and as part of a collaborative team
- Strong attention to detail and problem-solving skills
Responsibilities
- Respond to customer inquiries via phone and email in a timely and professional manner
- Provide accurate information regarding shipments, schedules, and services
- Maintain and update customer records in internal systems
- Coordinate with internal departments to resolve customer concerns efficiently
- Assist in preparing reports and documentation related to customer accounts
- Monitor service requests and ensure follow-up actions are completed
- Support the operations team with administrative tasks as needed
Benefits
- Competitive salary ($38,000 – $43,000 annually)
- Growth opportunities within a fast-expanding organization
- Skill development and ongoing training
- Supportive and team-oriented work environment
- Stable, full-time employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
