Customer Support Assistant
Alphabe Insight Inc•Orlando, FL
3d•Onsite
About The Position
We are seeking a motivated and detail-oriented Customer Support Assistant to join our team in Orlando, FL. In this role, you will be responsible for assisting customers with inquiries, providing accurate information, and ensuring a seamless support experience. This position is ideal for individuals who are organized, proactive, and committed to delivering excellent service.
Requirements
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to work both independently and within a team environment
- Attention to detail and problem-solving mindset
- Basic computer proficiency and ability to learn new systems quickly
Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Provide accurate information regarding products, services, and processes
- Maintain and update customer records in internal systems
- Assist with resolving customer concerns and escalating issues when necessary
- Support administrative tasks related to customer service operations
- Collaborate with internal teams to ensure customer satisfaction
Benefits
- Competitive salary
- Growth opportunities within the company
- Supportive and professional work environment
- Skill development and training programs
- Stable, full-time position
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
