Customer Success Specialist
About The Position
GovDeals is transforming how government and public-sector organizations sell surplus and seized assets—and we’re looking for a driven, relationship-focused Client Success Specialist to help power that mission. In this role, you’ll serve as a trusted partner to government clients, inventorying, photographing and uploading of surplus government assets via the successful use of our leading online auction platform while assisting government agencies to maximize value, efficiency, and results. As a key member of our client-facing team, you’ll assist in processing an assigned portfolio of government accounts, delivering hands-on processing, ongoing support, and strategic guidance both remotely and onsite. You’ll collaborate closely with sales and client service leaders to expand client utilization, protect existing relationships, and identify opportunities to re-engage inactive accounts. With significant travel up to 75% and direct client interaction, this role is ideal for a self-starter who enjoys being in the field, building long-term partnerships, and making a measurable impact.
Responsibilities
- Serve as a trusted partner to government clients
- Inventorying, photographing and uploading of surplus government assets via the successful use of our leading online auction platform
- Assisting government agencies to maximize value, efficiency, and results
- Assist in processing an assigned portfolio of government accounts
- Delivering hands-on processing, ongoing support, and strategic guidance both remotely and onsite
- Collaborate closely with sales and client service leaders to expand client utilization
- Protect existing relationships
- Identify opportunities to re-engage inactive accounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
